Description: SERVICE SYSTEMS MANAGEMENT AND ENGINEERING: CREATING By Ching M. Chang.
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All returns accepted: ReturnsNotAccepted
Genre: Management
Item Length: 9.5in.
Item Height: 1.6in.
Item Width: 7.7in.
Author: Ching M. Chang
Publication Name: Service Systems Management and Engineering : Creating Strategic Differentiation and Operational Excellence
Format: Hardcover
Language: English
Publisher: Wiley & Sons, Incorporated, John
Publication Year: 2010
Type: Textbook
Item Weight: 48.7 Oz
Number of Pages: 720 Pages
