Description: Service Operations Dynamics : Managing in an Age of Digitization, Disruption and Discontent, Hardcover by Akkermans, Henk, ISBN 3319720163, ISBN-13 9783319720166, Like New Used, Free shipping in the US
This innovativ presents an up-to-date account of service operations, spanning topics such as IT-enabled services, service supply chain and volatility of demand and supply. Combining a systems perspective with a focus on service supply chains, the chapters provide a clearly framed set of mechanisms and theories with a focus on innovation-driven sectors and the game-changing role of IT. With each chapter built around real-life examples and service companies, the primary services supply chain is discussed alongside four key stakeholder groups: workforce, customers and markets, buyers and suppliers, and IT and innovations.
Price: 66.61 USD
Location: Jessup, Maryland
End Time: 2025-01-16T03:55:04.000Z
Shipping Cost: 0 USD
Product Images
Item Specifics
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 14 Days
Refund will be given as: Money Back
Return policy details:
Book Title: Service Operations Dynamics : Managing in an Age of Digitization, Disruption and Discontent
Number of Pages: Xix, 153 Pages
Language: English
Publisher: Springer International Publishing A&G
Publication Year: 2018
Topic: Industries / Computers & Information Technology, Industries / Service, Management Information Systems, Information Management, Production & Operations Management
Illustrator: Yes
Genre: Computers, Business & Economics
Item Weight: 117.9 Oz
Author: Henk Akkermans
Item Length: 8.3 in
Item Width: 5.8 in
Format: Hardcover
