Description: This book presents the Cube One framework, which provides a basis for understanding, diagnosing, and improving organizational performance. It is based on the premise that successful organizations enact practices that satisfy three key constituents: the enterprise itself, customers, and employees. This book offers a uniquely empirical approach by examining enterprise-, customer-, and employee-directed practices. Validity evidence is provided by survey research, studies of financial metrics, and the analysis of cases involving well-known organizations (such as Google, Four Seasons, and Mayo Clinic). The Cube One framework is equally applicable to organizations in the for-profit, nonprofit, and government sectors. After reading this book, students and scholars, as well as organizational practitioners in the fields of organizational behavior and management, will find a practical approach to improving organizational performance.
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EAN: 9781138951747
UPC: 9781138951747
ISBN: 9781138951747
MPN: N/A
Book Title: Improving Organizational Performance: The Cube One
Item Length: 23.1 cm
Number of Pages: 364 Pages
Language: English
Publication Name: Improving Organizational Performance: the Cube One Framework
Publisher: Taylor & Francis LTD
Publication Year: 2019
Subject: Management
Item Height: 229 mm
Item Weight: 640 g
Type: Textbook
Author: Richard E. Kopelman
Subject Area: Business Informatics, Organizational Sociology
Item Width: 152 mm
Format: Hardcover