Description: Dealing With Difficult People : Fast, Effective Strategies for Handling Problem People, Paperback by Lilley, Roy, ISBN 1398606154, ISBN-13 9781398606159, Like New Used, Free shipping in the US
Learn how to navigate the bullies, manipulators and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations situations and keep your cool.
By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person. This 5th edition of the bestselling Dealing with Difficult People features practical exercises, useful templates and top tips you need to get the best out of the worst, including how to deal with difficult customers, dealing with difficult people in the sphere, advice on beating bullies at their own game and how to deal with a boss who drives you barmy.
The Creating Success series of books...
Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, youll make fast progress, quickly reach your goals and create lasting success in your career.
Price: 16.4 USD
Location: Jessup, Maryland
End Time: 2024-12-21T22:04:08.000Z
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 14 Days
Refund will be given as: Money Back
Book Title: Dealing With Difficult People : Fast, Effective Strategies for Ha
Number of Pages: 184 Pages
Language: English
Publication Name: Dealing with Difficult People : Fast, Effective Strategies for Handling Problem People
Publisher: Kogan Page, The Limited
Subject: Human Resources & Personnel Management, Careers / General, Commerce, Management
Item Height: 0.6 in
Publication Year: 2022
Item Weight: 9 Oz
Type: Textbook
Author: Roy Lilley
Subject Area: Business & Economics
Item Length: 8.4 in
Item Width: 5.4 in
Series: Creating Success Ser.
Format: Trade Paperback
