Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Dealing With Difficult PeopleISBN13:9781633696082ISBN10:1633696081Author:Review, Harvard Business (Author), Schwartz, Tony (Author), Gerzon, Mark (Author)Description:At The Heart Of Dealing With Difficult People Is Handling Their--And Your Own--Emotions How Do You Stay Calm In A Tough Conversation? How Do You Stay Unruffled In The Face Of Passive-Aggressive Comments? And How Do You Know If You're Difficult To Work With?This Book Explains The Research Behind Our Emotional Response To Awful Colleagues And Shows How To Build The Empathy And Resilience To Make Those Relationships More Productive Books In This Series Are Based On The Work Of Experts Including: Daniel Golemantony Schwartznick Morgandaniel Gilbertthis Collection Of Articles Includes To Resolve A Conflict, First Decide: Is It Hot Or Cold? By Mark Gerzon; Taking The Stress Out Of Stressful Conversations, By Holly Weeks; The Secret To Dealing With Difficult People: It's About You, By Tony Schwartz; How To Deal With A Mean Colleague, By Amy Gallo; How To Deal With A Passive-Aggressive Colleague, By Amy Gallo; How To Work With Someone Who's Always Stressed Out, By Rebecca Knight; How To Manage Someone Who Thinks Everything Is Urgent, By Liz Kislik; And Do You Hate Your Boss? By Manfred F R Kets De Vries How To Be Human At Work The Hbr Emotional Intelligence Series Features Smart, Essential Reading On The Human Side Of Professional Life From The Pages Of Harvard Business Review Each Book In The Series Offers Proven Research Showing How Our Emotions Impact Our Work Lives, Practical Advice For Managing Difficult People And Situations, And Inspiring Essays On What It Means To Tend To Our Emotional Well-Being At Work Uplifting And Practical, These Books Describe The Social Skills That Are Critical For Ambitious Professionals To Master Binding:Paperback, PaperbackPublisher:HARVARD BUSINESS REVIEW PRPublication Date:2018-05-08Weight:0.35 lbsDimensions:0.6'' H x 6.9'' L x 4.9'' WNumber of Pages:160Language:English
Price: 17.04 USD
Location: USA
End Time: 2024-11-03T12:50:11.000Z
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Book Title: Dealing with Difficult People (Hbr Emotional Intelligence Series)
Item Length: 7in
Item Width: 5in
Author: Mark Gerzon, Amy Gallo, Tony Schwartz, Harvard Business Review Harvard Business Review, Holly Weeks
Format: Trade Paperback
Language: English
Topic: Human Resources & Personnel Management, Conflict Resolution & Mediation, Decision-Making & Problem Solving, Interpersonal Relations, Emotions, Industrial & Organizational Psychology
Publisher: Harvard Business Review Press
Publication Year: 2018
Genre: Self-Help, Education, Psychology, Business & Economics
Number of Pages: 160 Pages